At Honest Style, we want you to be satisfied with your purchase. If you are not completely satisfied with your Headband order, you may be eligible to request a return or refund according to the terms below.
1. Return Period
You may request a return within 30 days of receiving your order.
To be eligible for a return, please contact us before sending any item back.
2. Return Conditions
Returned products should be:
- Unused and unworn
- In their original condition
- Clean and free from damage, stains, odors, or signs of use
- Returned with original packaging, where applicable
- Accompanied by your order information or proof of purchase
For hygiene and safety reasons, we may not accept returns of Headbands that have been worn, used, washed, damaged, or otherwise altered.
3. How to Request a Return
Before returning an item, please contact us at:
Email: contact@honeststyle.biz
Please include:
- Your name
- Order number
- Item(s) you would like to return
- Reason for the return
- Photos of the product if it is damaged or defective
We will review your request and provide return instructions if your return is approved.
Please do not send products back before receiving return instructions from us.
4. Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.
We may request photographs or other information to help us assess the issue.
If the problem is confirmed to be our responsibility, we may offer an appropriate solution, such as a replacement, refund, or other remedy.
5. Refunds
Once we receive and inspect an approved return, we will notify you of the status of your refund.
If approved, the refund will generally be issued to the original payment method.
The time required for the funds to appear in your account may depend on your payment provider or financial institution.
6. Non-Refundable Situations
A return or refund may not be accepted when:
- The return request is submitted after the applicable return period
- The item has been worn or used
- The item has been washed, altered, or damaged after delivery
- The item is returned without prior approval
- The item is missing original components or packaging where applicable
- Damage resulted from improper use or care
7. Return Shipping Costs
Unless the item is defective, damaged upon arrival, incorrect, or the return is otherwise caused by an error on our part, the customer may be responsible for the cost of return shipping.
Original shipping charges may be non-refundable unless otherwise required by applicable law.
8. Exchanges
If you would like to exchange an item, please contact us at contact@honeststyle.biz.
Depending on product availability and the reason for the exchange, we may provide exchange instructions or recommend returning the original item and placing a new order.
9. Order Cancellation
If you need to cancel an order, please contact us as soon as possible at contact@honeststyle.biz.
We cannot guarantee cancellation requests made after an order has been processed or shipped.
10. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
Email: contact@honeststyle.biz
We will do our best to review your request and provide assistance as quickly as reasonably possible.